We are just as excited as you are
Our goal is to provide the best service to our guests. Due to the exclusive services that we offer, we have enacted policies to ensure all our patients are given one on one attention and quality service in a relaxed environment. Thank you in advance for your understanding.
L A T E P O L I C Y
Anyone who is more than 15 minutes late for their appointment may be
asked to reschedule, and it will be considered a cancellation. That much lost time will not allow the technician to complete the procedure properly. The time cannot be “made up” by rushing or omitting important steps. In special cases, and when our schedule will allow, we may be able to accommodate the appointment. This will be at our discretion and only with advanced notification of late arrival.
N O S H O W P O L I C Y
Because we reserve a time especially for you, we sincerely ask for at least 48 hours of advance notice if you need to cancel or reschedule your appointment. If 48 hours notice is not given, you will be charged 50% of your service fee. Last minute cancellations and "No Shows" leave spaces in our schedules that cannot be filled without timely notice.
If the guest fails to no show to their scheduled appointment, they will forfeit their deposit and will be required to pay in full for any future appointments at the time of scheduling.
N E E D T O M A K E A N A P P O I N T M E N T ?
D E P O S I T P O L I C Y
A non-refundable deposit of $100 is required to schedule a permanent makeup service and $50 to reserve a procedure appointment for any treatment longer than 1 hour for the specific day and time. If the appointment has to be rescheduled, a new deposit is required. The deposit will be deducted from the procedure fee on the day of the appointment. If a procedure is scheduled at the consultation, a deposit will be taken at that time.
**Balance is due on the day of the procedure. We accept cash, check and all major credit cards.
If a procedure is scheduled Online, we do ask for a credit card on file for any procedure longer than 1 hr, ONLY the deposit will be charged with the credit card submitted on file. The final balance will be paid at the time of the service.